Post-purchase upsells: turning order edits into added revenue
Where post-purchase upsells fit in the Shopify order journey, and how accepted offers settle automatically without a second checkout.
- Upsells
- Revenue
A customer who is editing their order is already engaged and already in a buying mindset. That is a natural, low-friction moment to recommend something relevant — and because the order still exists, an accepted upsell can be added without a second checkout.
Three places offers appear
Mayra can surface recommendations in three spots: in the edit flow while the customer is making changes, on the order status page as a "You might also like" strip, and after a committed edit as a "Complete your order" prompt. Each one meets the customer at a point where adding an item feels natural.
You choose what gets recommended
Pick the product source — best sellers, related products, a specific collection, or a manual list — along with the maximum number of products to show and a minimum order value to qualify. The offer stays on-brand and relevant to the order.
Accepted offers settle automatically
When a customer accepts an upsell, the item is added to the same order and the new total settles automatically through Shopify — no separate transaction, no manual admin work. Added revenue shows up in your analytics alongside edits saved and cancellations deflected.
