Improved
Clearer status during approval
Changes awaiting your approval now show a 'pending approval' note, and customers can still cancel.
Why we built it: when a change needed merchant approval, the editor used to disappear, which left customers unsure whether their request had gone through.
When a customer's change is waiting for your approval, they now see a clear 'pending approval' note on the order instead of the editor vanishing.
They can still cancel the pending change while it waits, so nobody is left stuck.